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Effectively Communicating Service Needs with SI

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Lesson Topics

Explaining the SI reports to the vehicle owner
Print before and after service visit for vehicle owners
Fleet management for the family-owned vehicle benefits
Consultative sales approach at the repair shop front counter

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Course Navigation

Basic use of v9 POS

Email, print or read Summary, Detailed and Progress reports
Report accuracy issues in vehicle reports from ServiceIntelligence
Edit vehicle odometer showing in ServiceIntelligence
Scheduling and Printing the Lube Sticker for the Next Appointment
v9 POS Level 1 Test

Advanced use of v9 POS

Adding vehicle owners email to SMS and CRM
Opt in or Opt out customers or vehicles from CRM Marketing
Adding to auto repair service history or recommended services manually
How to text message customers within ServiceIntelligence
v9 POS Level 2 Test

How You Benefit From Machine Learning?

Data mining and machine intelligence for your auto repair shop
Beat the competition with predictive service tracking
Creating a competitive advantage in your auto repair shop

Achieveing Your Business Objectives

Stop Selling, Start Consulting
Deepen customer loyalty
Increase work order averages
Increasing car count

Effectively Communicating Service Needs with SI

Explaining the SI reports to the vehicle owner
Print before and after service visit for vehicle owners
Fleet management for the family-owned vehicle benefits
Consultative sales approach at the repair shop front counter

Return to v9 POS Training

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